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The Best Managers Are Leaders Too

 The gentleman next to me on the plane struck up a conversation with me while we were flying home from a management-leadership event I taught for a company in Phoenix. During our conversation, I asked him if his boss is a good manager, and he replied, "Yes, he is." I then asked him if his boss is a good leader, and he answered, "No, he isn't."

Thousands of American managers and supervisors are not perceived as strong leaders according to a recent survey by the marketing information company TSN. As a result, large numbers of employees are non-engaged. According to the survey. 

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